Delivery Information
Enjoy discreet packaging with One Year Roses.
Our arrangements arrive in plain packaging so you can keep them a surprise!
We advise ordering early to avoid disappointment. Our roses can be stored in the box until you need them!
All of our deliveries will require a signature upon delivery so please ensure someone is at the delivery address to receive them.
All of our products are handmade to order. We aim to dispatch all orders within 3 working days.
Standard Delivery: 3-6 Working Days after dispatch.
Any orders placed after 11am will be processed the next working day. *Please note the times quoted are a guideline. If your order is time sensitive we recommend using our express or next day delivery service.
Express Delivery - 3 Working Days after dispatch
Your order will be delivered in 3 working days after dispatch (deliveries made Monday - Friday). Any orders placed after 11am will be processed the next working day.
NEXT DAY DELIVERY
If you need your order sooner we have a next day delivery service (deliveries made Monday - Friday). We aim to make and pack your order in 24 hours and then dispatch on a next working day delivery service. Orders must be placed by 11am, any orders placed after 11am will be dispatched the following working day.
Saturday Delivery
If you would like your order delivered on a Saturday, simply place your order by 11am, that Friday and your order will be delivered that Saturday. Any orders placed after Friday 11am will be delivered the following Saturday.
Please ensure the correct delivery address is entered. Any errors or incomplete addresses can cause a delay to your delivery. We can only guarantee your delivery date when the correct, full address is entered.
INTERNATIONAL ORDERS
We deliver to Europe, USA, Canada, United Arab Emirates and Australia.
If you live outside of these territories and would like to place an order please contact us to arrange,
Delivery takes 3-5 working days after being dispatched.
Orders placed after 3 pm will be processed the following working day.
These timings are a guide as delivery is subject to clearing from customs.
Please allow extra time for delivery. Our roses can be stored in the box till you need them, so it's best to order early to avoid disappointment.
Please note that our shipping prices do not include any duties or taxes for the country specified.
Shipping costs are calculated at the checkout.
USA and CANADA
The Shipping cost will depend of the weight of your order.
This will be calculated at the checkout.
Europe
£10 - Orders under £99
£15 - Orders over £99
ADDITIONAL INFORMATION & FRAUD VERIFICATION
Some orders may require additional processing time in the case of order or identity verification. We use a Third-Party Verification system, and have to wait until clearance is received before dispatching an order that had been flagged. Our team will notify the customer via email if their order has been flagged. In some cased we may have to cancel the order and apologise for any inconvenience caused.